Our privacy statement was created to demonstrate our commitment to your privacy, and to answer the questions you may have about the way our website collects personal information.

How does GoPlumb use the information I provide?

GoPlumb uses the information you provide by email or phone only to provide quotations, invoices, or advice to you personally; should you request it.

GoPlumb will not sell or give away your personal information to any other person, company or organisation, unless:

• it is required by law, or;
• you expressly agree to us giving out your information.

We analyze non-identifiable website traffic data to help improve our services to you. Data such as the type of operating system you use, browser software, screen resolution, and other non-identifiable user information is reviewed on an aggregate basis in order to tailor our website to user needs.

Why does GoPlumb record IP Addresses?

When a user visits GoPlumb, our computers record their IP address. This IP address will be recorded and sent when a user contacts us, in order to prevent spam and fraudulent activity.

What are cookies and why does GoPlumb use them?

A cookie is a piece of data stored on a user’s computer hard drive, containing information about that user. A cookie can only be accessed across the internet by the website that placed it there. Cookies are used by the GoPlumb website to remember your preferences, to add functionality, and for security.

You may choose to reject a cookie that the GoPlumb website attempts to place on your computer, however you may then be limited in your use of some areas of the website.

Do other websites respect my privacy too?

The GoPlumb website contains links to other websites. We are not responsible for the privacy practices of these other websites. We encourage you to be aware when you leave our website and to read the privacy statements of other websites that you use. This privacy statement applies only to web pages within the www.goplumb.com.au domain.

What is “spam” and does GoPlumb send it?

The widely accepted definition of “spam” is unsolicited commercial email, or in other words, email of a commercial nature that the recipient does not want. GoPlumb does not send “spam”. We will only contact you via email in response to a message that you have sent to GoPlumb, to discuss a project which you have specifically requested, or if you have expressly given permission for us to send you email updates and/or offers.

If you have received unwanted email sent from GoPlumb, or purporting to be sent from GoPlumb, please contact GoPlumb.

If you have any questions about the privacy practices of the GoPlumb website or your dealings with GoPlumb, please contact GoPlumb. We are committed to being of service to you and resolving any issues that may arise.